PrestaDowntime always costs more than prevention
An unmaintained PrestaShop store will eventually go down—often at the weekend, and often right in the middle of a sale. Our maintenance plan monitors, updates, and backs up your store before an incident occurs.
- PrestaShop, module and PHP updates tested in a staging environment
- Automated backups and fully tested restores
- Security patches applied as soon as they are released
- Top priority during an incident: response within 1 hour, 9:00–22:00, 7 days a week
What's included in the maintenance plan
Continuous, documented, and measurable work—not just another box ticked on an invoice.
Updates under control
PrestaShop core, paid and free modules, theme, and PHP version: every update is tested before deployment.
Verified backups
Files and databases are backed up automatically off the production server, with restore procedures tested regularly. A backup that has never been restored is not a backup.
Ongoing security
Vulnerability patches, back-office hardening, modified file monitoring, and protection against code injections and aggressive bots.
24/7 monitoring
Uptime, response times, 500 errors, SSL certificate expiry: we are alerted before your customers notice.
Fixes included
Minor day-to-day issues—such as a missing carrier, unsent emails or stock sync problems—are covered by the plan.
Clear monthly report
What was done, what was prevented and what needs to be planned—explained clearly, without jargon, and backed by performance metrics.
The 5 issues PrestaShop maintenance prevents most often
- Erreur 500 après une mise à jour de module non testée
- Boutique inaccessible parce que l'hébergeur a forcé une nouvelle version de PHP
- Back-office compromis via un module obsolète non corrigé
- Commandes perdues faute de sauvegarde exploitable
- Tunnel de commande ralenti par un cache mal configuré et des images non optimisées
Is your store already down? Get emergency PrestaShop support. Need more comprehensive assistance? Explore our e-commerce store management services and pricing.
Protect your store before the next incident
Free technical audit, followed by a maintenance plan tailored to your traffic. You’ll always receive an estimate before we take action.
PrestaShop Maintenance FAQs
Why choose a PrestaShop maintenance plan instead of waiting for an emergency?
Because an outage on a Saturday night costs far more than monthly maintenance. Maintenance prevents 80% of the incidents we fix: outdated modules, incompatible PHP versions, full disks and missing backups.
Are updates tested before going live?
Always. Every PrestaShop, module or PHP version update is first deployed to a staging environment and tested across the entire checkout process before going live, with an immediate rollback backup in place.
What happens if an issue still occurs?
You receive priority support: we respond within 1 hour, from 9:00 to 22:00, 7 days a week. We already have your store fully documented, so no time is wasted getting up to speed.
How much does a maintenance plan cost?
Maintenance is scaled to your traffic and number of modules. Hourly, our rate is 90 €/hr; on a monthly plan, the hourly cost drops significantly. Free estimate before any commitment.