Transparent pricing, with an estimate before we start
Nobody likes receiving a surprise bill after an emergency. Our rates are public, diagnosis is free, and no work starts until you approve the estimated time.
- 90 € per hour, with no weekend surcharge
- Free diagnosis and estimate
- You only pay for the time actually spent
- Fixed-price quotes for development projects
Hourly support
€90/ hour
For an isolated issue that is blocking your sales right now.
- Free diagnosis and estimate
- Same-day support, 9am–10pm, 7 days a week
- Backup before any changes
- Detailed service report
- You only pay for the time actually spent
Fixed-price development
Custom quoteafter scoping
Custom module, store setup, redesign or migration.
- Written functional specifications
- Detailed cost estimate by project phase
- Interim releases on the staging environment
- Documented code, fully handed over
- Post-launch support
Monthly management
From €390/ month
Ongoing maintenance, security and development for your store.
- Updates tested before deployment
- Verified backups
- Security and performance monitoring
- Development hours included
- Priority support in the event of an incident
Get an Estimate in Minutes
Describe the issue over the phone—in most cases, we can tell you straight away how long the fix will take.
Frequently asked questions about pricing
Is the diagnosis really free?
Yes. We assess the issue, identify the likely cause, and give you an estimated timeframe. You then decide whether to proceed, with no obligation.
Is there a minimum charge?
Support is billed from a minimum of half an hour, then based on the actual time spent, rounded to the nearest 15 minutes.
How does payment work?
Recurring clients are invoiced after the work is completed, while development projects require a deposit. Payment by bank transfer or card.
Do rates change at weekends?
No. 90 €/hour, Monday to Sunday, 9 am to 10 pm. An emergency should never be an excuse to charge extra.